# Can I re-configure an account without loosing messages and keys? **URL:** \ **Category:** Mutual Help\ **Tags:** desktop, android\ **Created:** [November 1, 2024, 10:39pm UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302 "2024-11-01T22:39:30Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![eloyesp](https://forum.delta.chat/user_avatar/forum.delta.chat/eloyesp/32/2326_2.png) [@eloyesp](https://forum.delta.chat/u/eloyesp)\ **Post date:** [November 1, 2024, 10:39pm UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302/1 "2024-11-01T22:39:30Z")
Hi, for some reason my account stopped working, I think that the credentials were disabled from the server ([hotmail.com](http://hotmail.com)), the account were created using the Oauth2 flow and I found no way to re-run the setup flow on an existing account. The problem is that I don’t want to remove the account and start from scratch because I want to keep my key (the encryption key) and the messages (not all of them are on the server). Is there any way to run the Oauth flow again? ---
**Author:** ![r10s](https://forum.delta.chat/user_avatar/forum.delta.chat/r10s/32/1513_2.png) [@r10s](https://forum.delta.chat/u/r10s)\ **Post date:** [November 2, 2024, 12:44pm UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302/2 "2024-11-02T12:44:14Z")
first, Delta Chat does not support oauth2 for outlook/hotmail, and never did. you may be able to log in using a password, but you might need a per-app-password, i do not exactly know the compliance of outlook. please let us know if you know more about that, and maybe even update [provider-db/\_providers/outlook.com.md at master · deltachat/provider-db · GitHub](https://github.com/deltachat/provider-db/blob/master/_providers/outlook.com.md) then, reconfiguring an account while preserving the email address is usually fine, this is eg. the way to go if you changed the password on the server - **but please do a backup before,** no guarantee reconfiguring _and_ changing the email address is currently experimental, [Introducing Automatic E-mail Address Porting (AEAP) - Delta Chat](https://delta.chat/en/2022-09-14-aeap) ---
**Author:** ![eloyesp](https://forum.delta.chat/user_avatar/forum.delta.chat/eloyesp/32/2326_2.png) [@eloyesp](https://forum.delta.chat/u/eloyesp)\ **Post date:** [November 3, 2024, 12:08am UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302/3 "2024-11-03T00:08:37Z")
Well, I might remember it wrong in that case, but it seems that outlook does not work anymore, even with per-app-passwords (I’ve tested several times with no success). I will do the PR to fix that… ---
**Author:** ![eloyesp](https://forum.delta.chat/user_avatar/forum.delta.chat/eloyesp/32/2326_2.png) [@eloyesp](https://forum.delta.chat/u/eloyesp)\ **Post date:** [November 3, 2024, 12:20am UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302/4 "2024-11-03T00:20:18Z")
PR done: [Mark outlook as broken by eloyesp · Pull Request #314 · deltachat/provider-db · GitHub](https://github.com/deltachat/provider-db/pull/314) ---
**Author:** ![r10s](https://forum.delta.chat/user_avatar/forum.delta.chat/r10s/32/1513_2.png) [@r10s](https://forum.delta.chat/u/r10s)\ **Post date:** [October 6, 2026, 3:20pm UTC](https://forum.delta.chat/t/can-i-re-configure-an-account-without-loosing-messages-and-keys/3302/5 "2026-10-06T15:20:39Z")